Bookings & Deposits
All bookings made at least 2 weeks prior to the session date require a £30 booking fee to be paid. This fee is non-refundable and secures your slot. Bookings are not secure until the booking fee is paid. If you are lucky enough to book a last minute session, then there is no need for a retainer fee and the full amount will be due at your session. If there is a valid reason why you cannot make your session time, you are permitted to reschedule once only. Please note that the photographer may not be able to fit you in immediately.
If the session was booked in advance, and a booking fee was paid, then remainder of the package price is due at or before the session. If a booking fee was not required, then the full package price is due before or at the session. This is payable by cash or cheque at the session or via bank transfer BEFORE the session.
Your images should be ready within 10 days after your session. For all newborn sessions, a viewing and ordering date will be arranged in the comfort of your own home, whereby you will be shown the images and receive product advice and view samples and sizes to help you choose. The actual delivery of your products once ordered will depend on the type of product. For all other sessions and/or at our discretion you'll be emailed a password for your gallery. The print voucher will expire after 3 months if not used to purchase products by this time.
Illness is obviously unpredictable and should your baby be unwell at the time of the session, you are most welcome to reschedule. Should I be unwell you will also be able to postpone your session. If my recovery is taking longer than expected, you may cancel and receive your deposit back.
All printed products are custom made and therefore not returnable or refundable. Should there be an obvious flaw in the product, we will use our discretion as to whether the product should be replaced. Please note that these products are professional quality and that the occurrence of this is unlikely.
All wall art will need to be collected from my studio in Pennard. Smaller items and unframed prints can be posted.
Ashley Winter Photography retains all copyrights unless otherwise stated, and reserves the right to use all and any images as the photographer sees fit. Images are not permitted to be downloaded or saved onto electronic devices unless they have been purchased. Purchased images which are not watermarked by the photographer are NOT permitted to be uploaded onto the web.